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Insight – Decision – Action

How GenAI and Agents can support Decisions and operationalize Actions

About this survey

Insight – Decision – Action: How GenAI and Agents can support Decisions and operationalize Actions

Start: Q2 2025
Publication: Q3 2025 
Region: Global
Region: Authors: Larissa Baier, Robert Tischler, Kevin Petrie, Shawn Rogers

AI and GenAI are certainly among to the top buzzwords of recent years. There is a lot of hype, but also a lot of disillusionment with this technology. Many companies have launched AI initiatives to explore what benefits can be achieved and what they can expect from modern “AI-powered” BI & analytics platforms. Currently, empowering through to sift through data faster and create content more efficiently have emerged as some of the most promising and popular areas for the use of GenAI. Whether the aim is to help knowledge workers to become more productive by uncovering hidden insights, speeding up analysis or automating certain tasks, GenAI has the potential to deliver benefits in many ways.

This study investigates what investments have already been made in AI-based technology in the context of BI & analytics, and what lessons have been learned. It also looks at the plans organizations have to modernize their BI & analytics landscapes and the role that GenAI and agents play in these efforts. Finally, the study examines which areas are most likely to benefit from GenAI and which users – from data engineers to business users – should primarily be equipped with AI-based technologies. 

Core Questions:

  • Has GenAI delivered on its promise: have companies been able to increase their BI & analytics productivity through the use of AI-based technology?
  • What are the most promising areas for the use of GenAI and agents in BI & analytics?
  • Which agent types are most likely to deliver value, and which use cases will benefit most from agentic AI?
  • How do organizations plan to use GenAI to improve their decision-making?
  • What investments in AI-based technology are organizations planning for in BI & analytics, and what is preventing them from achieving their goals?

About our Topical Survey

BARC Topical Survey

Topical Survey support end-user organizations in their IT/digital strategies and their choice of partners. Our research analyzes the latest market and technology trends – as well as changes to ecosystems – to guide end-user organizations in their digital transformation journey.

Global surveys are based on 250+ participants.

Topical Survey are conducted in an independent and objective manner on behalf of several stakeholders.

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